How I do it
In over 33 years of working with the world’s best to deliver
only the finest level of hospitality, I’ve learned two vital lessons:
1. There is always a solution to any problem.
2. It almost never comes out of a manual.
To that end, everything I do is bespoke...
I do not re-cycle training manuals, but design from the ground up.
I do not work with generic material, but tailor make every detail for your specific environment, your people, your needs.
I integrate and adapt to fit each property, person or event.